Sports / Casino
This policy explains what personal data 888phnet collects when you use our platform, how we store it, and what choices you have over it. Availability of our services depends on local law and is accessible only in eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the credentials you create. If you fund your account through GCash, Maya, or GrabPay, we record transaction references to match your wallet activity with your account balance. We do not store your full e-wallet credentials; those remain with your payment provider. We also collect device and session data — the type of device you use, your browser version, and the pages you visit inside the platform. This helps us keep the account experience consistent whether you are on mobile or desktop. For account security, we log login attempts and any changes made to account settings, such as password resets or linked payment methods. We retain this activity data for as long as your account remains open and for a period after closure as required under applicable rules. You can see a summary of the payment methods linked to your account at any time by checking your account wallet section after login.
Any data you submit when logging in, updating your profile, or verifying your identity falls under this policy. This includes email, contact details and the security information tied to your 888phnet account.
Payment references from GCash, Maya and GrabPay transfers are captured on our side to match deposits and withdrawals to your account. The payment providers themselves operate under their own separate privacy terms.
Pages you browse inside 888phnet, including the sports markets, slot rooms and live dealer lobby, generate session data we use to keep navigation consistent. This data is tied to your session, not shared externally.
Links or embedded features that direct you away from 888phnet are not covered here. Once you leave our platform — including to an e-wallet app or a game studio's own page — that party's privacy terms apply instead.
You have practical options when it comes to the data we hold about you. First, you can request a summary of the personal information stored against your account — just reach out through the support contact below and we will provide what we can confirm. Second, if any details on your account are incorrect, such as a misspelled name or outdated contact number, you can update those directly inside your account settings or ask our support team to correct them on your behalf. Third, if you have a question about how a specific piece of data is being used — for example, why a particular transaction reference appears in your history — we will explain it clearly. Account closure requests are also handled through support. We aim to respond to data-related requests within a reasonable period, and we will confirm receipt when you write in.
Write to our support team to request a summary of the personal data tied to your account. We confirm receipt and follow up with what we are able to disclose under applicable rules.
Minor corrections like a contact number or email address can be updated in account settings after login. For name corrections or identity-linked changes, contact support directly with the relevant details.
If a transaction record, login log or stored detail is unclear to you, send us a message describing the specific item. We will explain what it is and why it is retained.
You can request that your account be closed by contacting support. We will confirm the steps, any conditions that apply, and how long account data is held after closure under our retention rules.
For any privacy-related question — whether you want to review your stored data, correct information, or ask about how a transaction record is handled — our support team is the right starting point. Use the channels below to get in touch.
The live chat option is accessible from within your account after login. Use it to raise a privacy question or flag an account detail that needs correction.
Send a written privacy request to our support email. Include your registered account email address so we can locate your records and respond to the right account.
The help section inside your account dashboard lists the current contact options and links to the relevant policy pages. Check there first for the most current contact path.
We apply standard access controls to limit who inside 888phnet can view your account data. Account credentials are stored in hashed form — we do not hold readable passwords. For payment activity through GCash, Maya or GrabPay, only the transaction reference and amount reach our records; full wallet credentials stay with your provider. Cookies are used to keep your session active and remember account preferences across visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how the account page loads. Data we hold is retained for as long as your account is active and for the period required after closure. If you want to know more about any of these practices, the support team can answer specific questions about your account's data.
Your password is stored as a hash — the readable version is never held by us. If you forget it, the reset flow sends a link to your registered email rather than returning the original.
Cookies keep your session running and save account preferences such as your last-used wallet method. Session cookies expire when you close the browser; preference cookies persist until cleared.
We keep account records for the duration your account is open. After closure, a retention period applies under applicable rules before records are removed from active storage.
When this policy changes materially, we update the version date at the top of this page. Continuing to use your account after a change means you have seen the updated terms.
If you have a question about how we handle your account data, check the answers below. For anything not covered here, reach out through the support channels listed on this page.
We collect the name, contact details and credentials you submit during registration. Once your account is active, we also record login activity, device session data and payment transaction references from GCash, Maya or GrabPay deposits and withdrawals linked to your account.
No. When you fund your account through GCash, Maya or GrabPay, only the transaction reference and amount reach our records. Your full e-wallet credentials stay with the payment provider and are never stored on our side.
Contact our support team through live chat or email using your registered account address. We will confirm receipt of your request and follow up with the data we are able to disclose under applicable rules within a reasonable period.
Yes. Minor details like a contact number or email can be updated directly in account settings after login. For corrections to identity-linked details such as your registered name, contact support and provide the relevant documentation so we can update it accurately.
Account records are retained for a defined period after closure, as required under the rules applicable to our platform. The exact duration depends on the type of data. You can ask support to clarify how long specific records are held before you request closure.
No. If you follow a link that takes you outside 888phnet — including to an e-wallet app, a game studio page or any external site — that party's own privacy terms apply from that point. Our policy covers only what happens within your 888phnet account and session.